Pleasing our customers
This is our primary motto.
We provide our services with “proven technology”
and “sincerity” to meet your expectations.
We are very confident that
our performance can make our customers very satisfied.
Our five commitments
❶ Response capabilities and proposal abilities on requests
We explore the best possible result based on the customer’s idea, propose additional ideas, and process the manufacturing. This flow is important for cost control and manufacturing your order meeting or exceeding your expectations. We also provide consulting service for design.
❷Meet delivery deadlines
We are very rigorous about meeting delivery deadlines. Delays mean damages to our customers. We are very clear about this and will not allow damages to happen to our customers. We also can handle short delivery deadlines, so please feel free to contact us.
❸Full support after purchase
Please feel free to contact us if you have any questions or concerns about the products we delivered. We will fully support your needs. We believe that our long term relationship will start after the delivery.
❹Organize the factory and keep the tools in the best condition
Organizing and maintaining neatness are the most basic things. Productivity will be improved by eliminating wasteful procedures, looking for something for example. We take serious care of our working sites and making all necessary precautions. We are dedicated to sensitive manufacturing. Tools are very important. Our employers maintain their own tools and try to maximize their product life time. This keeps the machines and tools in their best condition.
❺Be particular about the appearance of the products
We care about not only the function of our products but appearance. It isn’t enough to earn the customer’s trust if our products don’t have a nice appearance, even if they have good functions. This is the same concern about hidden parts. “Nice appearance” is one of the most important elements for us to guarantee excellent products.
The Family precepts of Tokugawa Ieyasu are our creed.
The life of a human is just like walking a long way with heavy burden.
Never rush. You never feel you are missing something if you always stay in an unfulfilled situation.
If you have greed in your mind, remember when you had nothing but
a hard situation.
Patience is the most important key to keep you safe and have a long life.
Thinking of victory
all the time and never experiencing to be loser will harm your future.
Be responsible for all things and never blame other people. To have
less is always better than too much.
Ieyasu Tokugawa, January
15 (in the old calendar), 1603